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Systems Analyst / Engineer

Arca Systems, United States

January 2009 - Now (5y 11m)

Experience and achievements at this company:

Systems Analyst / Engineer
Created new system of tracking parts
Organized bills of materials
Supported Network and software maintenance
Taught use of MRP system to employees
Manufacturing / Product Development Engineer
Calculated statistical process control of all items produced
Tested variety of new items to be added to product line
Coordinated with Shop Floor with Testing of new product
Systems Engineer / System Administrator for manufacturing

Contractor with IBM

Washington Mutual, United States

January 2009 - Now (5y 11m)

Experience and achievements at this company:

Supervisor
Provide leadership, mentoring and training
Managed medium and small scale Information technology projects
Delivered solutions to streamline business, systems and technical operations
Accountable for server management and software upgrades
Coordinated weekly meetings with Washing Mutual on identifying and correcting disk images
Research and development for desktop PC???s, software solutions, utilities and process and productivity improvements
Team Lead
Motivated team members to provide the highest quality services and customer satisfaction available
Supervised XP rollout project at branches throughout Northwest (CA, OR, WA)
Conducted on the job training for new employees

Systems Analyst

Alaska Airlines, United States

January 2009 - Now (5y 11m)

Experience and achievements at this company:

Systems Analyst
Developed configuration strategies, managed software deployments, performed maintenance, created client standards and core workstation images running Microsoft Windows 2000, XP, Vista and Windows Server 2003
Packaged software deployment via Altris
Maintained up-to-date security patches to over 8000 plus client workstations
Provided technical assistance, training, scripting, minor program development, and consulting services for operational, business, field systems, helpdesk and development groups
Delivered solutions to streamline business, systems and technical operations
Use of Altiris to manage software across entire system
Field Systems Technician
Maintain, repair and troubleshoot all desktop PC???s, peripherals, printers, telephony systems and ground/air to ground radio systems
Provided technical assistance, training and documentation to field systems and help desk groups
Improve Quick Install procedures for easier tracking of equipment
Coordinate efforts and daily tasks within field systems and help desk groups

Keller Graduate School of Management of DeVry, United States

July 2008 - Now (6y 5m)

University Of Washington, United States

August 2003 - June 2006 (2y 9m)

Experience and concentrations during this period of study:

Bachelor of Arts

Professional Memberships

Academic Societies

Kevin Walsh

Kevin Walsh

Tacoma, Washington