How would you describe what you did at
Accenture?
* Provides 24x7x365 global systems/server operations support to the outsource client Morgan Stanley
* Remotely administer over 15,000 (Unix) and 5,000 (Windows) globally dispersed servers
* Liaison with global operations teams to streamline processes
* Provides training to new joiners and become mentor to junior staff
* Became subject matter expert in various technologies to facilitate the team and the engagement
* Handle escalations from peers and junior staff
* Coordinate change requests via change management process for scheduled work with the off-shore teams
* Proactively re-engineer and streamline processes for the operations of the team
* Collaborate in conjunction with various teams to achieve common goal of keeping the infrastructure running smoothly and in clean health
* With the assistance of the engineering team, resolve complex technical issues
Posted @ 07:50PM, September 27, 2007
by Sharjeel Athar | Permalink
Answer this question | See all answers for this question
|
