Tracy's Answer

Training Deployment Coordinator
Single Point of Contact for manager training course for 4 operating companies, 5 trainers, and approximately 40 training sessions
* Manage and facilitate all deployment processes with Deployment, Communications, and Technical Architect teams, using MS Project
* Build and maintain relationships with Deployment Directors, Regional Deployment Coordinators, Trainers, and Administrative support
* Document, resolve, and communicate resolutions on all issues raised as part of deployment
* Manage and facilitate Regional Development Coordinator conference calls to discuss and resolve deployment issues in the field
* Manage vendor schedules and expectations
* Document feedback from the trainers to ensure successful deployment

Enhanced Supervisor Role Training Developer
* Design, develop, and deliver managerial training documentation using a combination of Power Point presentations and handouts
* Develop management skills curriculum
* Develop Microsoft Office support documentation (job aids) for management skills course including
o MS Excel
o MS Word
o MS Outlook
* Lead management skills course Train-the-Trainer sessions
* Interview key client audiences to validate courseware design

Oracle Systems Database Training Developer
* Design and develop Oracle database end user training courseware
* Lead Oracle database end user Train-the-Trainer sessions
* Deliver Oracle database end user training to small classes of 3 - 10 students
* Interview key client audiences to validate courseware design